Comfort Inn & Suites Las Cruces Mesilla

It was a great stay overall. We had just had a great experience in a Comfort Inn in Roswell, so we decided to give this one a try. The bed was not super hard,but not as comfortable as the one in Roswell. Good enough to sleep though. The sheets keep you really warm. We loved using the hot tub and heated pool, although we wished it was a little warmer like the one in Roswell. The breakfast was good, it includes hot breakfast, juice, cereal, coffee. My husband is the coffee drinker and he said the coffee was luke warm. The fitness center has a good working treadmill and a nice selection of weights. The staff is really friendly. There is a Circle K down the street that is open 24 hours even during Christmas ( which is when we stayed). We were recommended to go to Dripping Springs to hike. White Sands National Park is not too far either, which I recommend. ( Buy some snow sleds at Walmart or Home Depot 1st)

Pros-Super friendly and polite staff they help you as soon as you enter the lobby. Easy access to amenities such as pool and gym(clean). Ice machine on both floors. Rooms are super clean, comfortable beds, bathroom clean and have plenty of spare towels and toilet paper, tv is easy to manage, room comes with microwave and mini fridge 👌🏼they will clean your room upon request which is good. They have a variety of delicious breakfast every morning 6am-9am. Area feels safe and quiet at night time so you can get a good nights rest. A/C works great it could get really cold quick or warm. Cons-Air conditioning machine is sort of loud for me personally and the extractor inside the bathroom as well. WiFi lacking in room.

I have never written a bad review, but this was definitely worth writing. It’s important. For safety reasons. But the treatment from the owner and his wife was appalling. Stayed in room 211. Hunting trip with 10 other guests, in different rooms, at this hotel…. —-Found a “bug” crawling on head board and killed it, saved it, and showed the front desk what it was. But before going to the front desk I looked it up and it resembled a bed bug. So I checked the mattress and it had black markings on the seam and part of the mattress I had slept on indicating feces from bugs. I do have pictures. Spoke with the manager/owner and he moved me to a different room. I wanted to show him the mattress and what I had found so he could fix this problem… He said he didn’t need to see it and had no interest in it. I told him he should fix the problem immediately because this could spread to other rooms and other people’s things.. He also said that this was not a problem and that he wasn’t sure if this had been brought in by me or not. He told me he would have maintenance check and clean the room. They moved me directly across the hall. No compensation except for moving me across the hall. I went for our afternoon hunt and when I came back they were putting a new couple into the room I had just moved out of 3 hours before. I do have proof of all of this. ——-We have been hunting in Las Cruces for over 35 years. In fact stayed at this hotel last year—- I had to put all of my belongings in my garage and then make sure there were no “travel bugs” on my gun bags, suitcases..etc…. My son found bites on his hands and neck so I called back the day after I got home to ask if they would comp my room for the 2 nights I stayed prior to finding the bug. Because if this problem gets into my house, it will be very expensive to fix. I am trying to avoid that issue. The owner’s wife was extremely rude not allowing me to talk. She said that I brought this bug into the hotel from hunting. I told her that was not possible as bed bugs live indoors not out in the desert… but she interrupted me and said that she found lots of blood in the refrigerator, lots of blood, and she has pictures…etc., etc….and continued raising her voice , never listening or talking to me in a normal voice. Did not even ask to comp me my room or smooth over a major problem. YES, there was blood from the dove that were in ziplock bags in the refrigerator that we had packaged and stored to take when all of us left. Have done this every year with no problems or complaints as I clean everything with cleanser before going home. Of course, I moved rooms and did not have time to clean thoroughly. She told me I was rude to her and her staff and hung up on me. It is true, I was not real happy with bed bugs in my room, or the fact that the owner and his wife were very pushy and did not want to address the bed bug issue. I was a tad bit perturbed. They did not comp my room or anything for me. Just blamed me for their bug issue. WOULDN’T STAY AT THAT HOTEL if I were you. *Front desk staff and all other staff were very friendly.